[USA] I was told my package would arrive within 5-10 Days, but it's still not here!

Glorious Pell Updated by Glorious Pell

The 5-10 business day delivery estimate is from the day your order is shipped. This estimate DOES NOT include the time it takes for your package to get processed and shipped.

Also, please note, business days are Monday - Friday (excluding U.S. federal holidays).

So for example: an order ships on Friday, 10 business days means it should be arriving two Fridays later.

How did we do?

I placed an order using PayPal, without creating an account. Do I still get emails from you guys?

[USA] My tracking link has been stuck on "Pre-shipment" for a while. What does it mean?