My Model O Wireless' Cursor is Lagging/Jumping/Stuttering. How Do I Fix This?

Glorious Pell Updated by Glorious Pell

If your mouse is experiencing any of these issues, try out the following troubleshooting tips:

  1. Is your dongle plugged directly into the USB port of your PC? If yes, please plug the extender cable into the USB port and the dongle into the extender. This greatly shortens the distance between your mouse and the dongle, reducing the potential for interference.
  2. Is your polling rate set to 1000Hz? If yes, please run the Glorious Core as an admin and set it to 500Hz or lower and save the changes. 
  3. Do you have a WiFi router nearby? If yes, there may be interference between the dongle and the mouse. Please make sure you are using the extender and relocating the dongle closer to the mouse and away from the router.
I Am Still Experiencing Lagging/Jumping/Stuttering

Do not hesitate to get in touch with our support so we can assist you further. Kindly state you've tried following this guide's steps, but you were not able to fix the issue. The more information you share, the faster we can provide you with the best resolution possible!

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My PC Detects the Included Dongle, but I Cannot Use My Model O Wireless