Updated by Glorious Pell
What are your shipping rates?
- Standard Shipping (5-10 days*)
- USPS Priority (2-5 days*)
- DHL eCommerce (8-20 days*)
- USPS First Class International (7-15 days*)
Do you ship to APO's?
Yes, we do! Shipping usually takes 20-45 days.
Anything I should know about your international shipping methods?
We ship most of our packages via DHL eCommerce, the estimated time of arrival is ~8-40 days (varies depending on location). Currently, we do NOT ship to these countries due to constant delivery issues, including orders getting lost or arriving terribly late. Sometimes, shipping internationally sucks and it takes a long time. Customs can hold up a package for a number of days. Be patient and give it up to 40 days (doesn't apply to orders shipped using DHL Express). If you think it's stuck or lost in the mail, let us know by contacting us. Some countries (Canada, Singapore, Australia, South American countries and a few others) may experience delayed tracking updates. This is normal and the package usually arrives just fine. If you notice that there have been no tracking updates for a while, bear in mind that in most cases, the package still arrives without any issues. If, however, that does not happen and you have not received the package 40 days from the day of shipment, we are here to assist you in the best way possible. USPS First Class International shipments should arrive in 7-15 business days from the date of shipment.
What about duties and fees?
Due to the complexity of international laws and taxes, we do not include those fees in orders.
We are required by law to disclose the full value of the package contents and cannot alter this value. If an order is refused, then you are responsible for the original shipping expenses, as well as any additional duties, fees, customs or taxes incurred in shipping.
Alternatively, it may be cheaper from you to order locally through one of our retails. Click here to see our retailers list.